Terms and conditions

TERMS AND CONDITIONS OF USE FOR PISTOLO CASINO

1. LEGAL STATUSPistolo Casino is licensed by the Gaming Board of Anjouan (Offshore Finance Authority, Comoros) with license numbers ALSI-202411077-FI2 and ALSI-152406028-FI2. Our jurisdiction is Anjouan, Union of Comoros, and we are allowed to operate in Germany.

2. REGISTRATION AND LOGIN PROCESSTo register for an account at Pistolo Casino, you must:

(a) Visit our website and click on the "Anmelden/Register" button;

(b) Provide your email address, username, and password, as well as select your currency (EUR);

(c) Confirm your registration by clicking on the link sent to your email address;

(d) Complete your profile with your name, birthdate, and address; and

(e) Set deposit limits and fund your account.

KYC/ID verification is required during profile completion or when requested. Account activation takes only minutes, pending instant email verification. To register, you must be of legal age (18+) and have one account per user.

3. GAMES AND SOFTWARE PROVIDERSPistolo Casino offers a wide range of games from top providers, including NetEnt, Evolution Gaming, Pragmatic Play, Play’n GO, Quickspin, Playtech, Stakelogic, and Spinomenal. Our total game count is over 5,000+ and includes slots, live casino titles, table games (Roulette, Blackjack, Baccarat, Poker), crash/plinko/instant games, sports betting, bingo, and jackpots.

4. BONUSES AND PROMOTIONSWelcome Bonus: Receive a 100% match up to €500 + 200 Free Spins on your first deposit.Welcome Offers (Germany): Same as above, EUR-denominated.Activation Process: Claim bonuses via the "Aktionen" or "My Bonus" section after deposit. Some regions may have non-sticky bonuses.Wagering Requirements: 35x (deposit + bonus), 40x for free spins winnings.Time Limits: Bonus funds within 10 days, free spins in batches, each valid for 24 hours.

5. VIP AND LOYALTY PROGRAMOur loyalty program offers five levels of membership (Bronze, Silver, Gold, Platinum, Diamond) with rewards including cashback, higher withdrawal limits, and a personal account manager. To qualify, accumulate loyalty points via wagers (1 point per €10 bet). Tiered loyalty system with exclusive perks and early access.

6. PAYMENT METHODS AND BANKING TERMSDeposit Methods: EUR (Visa, Mastercard, MiFinity, Jetonbank, Binance Pay, Krypto: BTC, ETH, USDT (TRC20/ERC20), XRP (Ripple), USD Coin).Deposit Min/Max, Processing Time, Fees: e.g., Visa/Mastercard €10–2,000 instant, Binance Pay €20–5,000.Withdrawal Methods: Same as deposit methods. Min €10–40 depending, Max up to €5,000.

7. KEY TERMS AND CONDITIONSBonus Terms: Wagering 35x (deposit + bonus), 40x FS, max bet approx. €5, non-sticky, time limits 10 days/24 hours.Deposit Limits: Likely €10 min, may set daily/weekly caps via account.Withdrawal Limits: Max ~€5,000 per transaction, daily/monthly caps e.g., €500/day, €7,000/month.

8. MOBILE AND TECHNICAL FEATURESApp Availability: No native iOS/Android app, browser-based mobile site fully optimized.Mobile Browser Optimization: Yes, seamless mobile play, intuitive navigation.User Experience & Speed on Mobile: Smooth, fast loading, game lobby adapts well.

9. SECURITY AND FAIR PLAYSSL & Encryption: Uses SSL (likely TLS 1.2/1.3) via Cloudflare or Let’s Encrypt — unspecified.DDoS protection / Firewall: Mention of payment processors with firewalls, unspecified provider.Game Fairness Audits: RNG audited (e.g., Pragmatic Play), independent auditors used.

10. RESPONSIBLE GAMBLING FEATURESTools: Deposit limits (daily/weekly/monthly), self-exclusion (email to support, effective ~24 hours).Support Organizations: No explicit German links (e.g., SOS Joueurs).

11. ADVANTAGES AND DISADVANTAGESPros: Over 5,000+ games from top providers, generous welcome bonus, fast 0 % fee crypto payments, full mobile optimization, 24/7 chat support.Cons: T&C considered somewhat unfair, withdrawal complaints for delays.

12. GENERAL CASINO INFORMATIONYear Founded: 2025.Operator/Parent Company: NovaForge Ltd (operates under Stellar Ltd in some reviews).Supported Languages: German, English, Finnish, Hungarian, Norwegian, Polish, Greek, Czech, Spanish, French, Slovak, Slovene, Portuguese, Dutch, Arabic, among others.Accepted Countries: Germany and most of Europe, Canada (excluding Ontario), etc.Restricted Countries: Ontario, jurisdictions where Anjouan license not accepted.